Privacy Policy
1. Introduction
HUB Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services. By accessing or using the HUB platform, you agree to the terms outlined in this policy.
If you have any questions, please contact us at:
Email: global@1hub.network
Address: Floor 3, D12, Giang Vo, Ba Dinh, Hanoi
2. Who This Policy Applies To
This Privacy Policy applies to users of the HUB Network platform, including:
• HUB Network members • Startups and founders • Investors • Experts and mentors • Public users accessing the platform
Minimum Age Requirement: You must be at least 13 years old to use our services.
3. Personal Information We Collect
3.1 Information You Provide to Us
We collect the following information when you actively provide it through the platform:
A. Account Registration & Profile Information • Full name, email address, phone number • Professional information (job title, company, role) • Profile photo and biography (optional) • Startup information (company name, industry, stage, pitch deck if submitted)
B. Event & Competition Applications When you apply for events, competitions, or programs, we collect: • Application responses (business plans, team details, solution descriptions) • Submitted documents (presentations, videos, financials) • Event attendance records and feedback forms
C. Communications & Support When you contact us or interact via: • Emails and direct messages sent to HUB Network • Comments, messages, or posts within the community section • Survey and feedback responses
3.2 Information We Collect Automatically
When you use the HUB platform, we automatically collect:
• IP address and location (approximate) • Browser type, operating system, and device information • Access times, pages viewed, and navigation paths • Usage data through cookies and tracking technologies (session details, preferences)
3.3 Information We Collect Through Third Parties
A. Google OAuth Integration If you choose to sign in using your Google account, we receive: • Basic profile information (name, email, profile picture) • No passwords or sensitive credentials are stored by HUB Network.
B. Social Media Pages When you interact with our social media pages (LinkedIn, Facebook, etc.): • Public profile information depending on your privacy settings • Comments, likes, or direct messages sent to our official accounts
4. How We Use Your Information
Your information is used for the following purposes:
• To create and manage your account • To facilitate event registrations, competition applications, and program participation • To personalize your experience and suggest relevant content or connections • To send essential updates through the "News" section or direct communication • To analyze platform usage and improve our services • To process feedback and enhance user engagement • To support the integration and connection with the National Database System under the standardized Data Architecture Framework, enabling government authorities to comprehensively assess Vietnam's startup and innovation ecosystem.
All shared data will be processed and aggregated in an anonymized, non-personalized format, ensuring that the privacy and confidentiality of startups and individual users are fully protected.
5. Data Sharing and Transfers
We do not share your personal information with third parties and do not transfer data outside of Vietnam. Your information is strictly used within the HUB Network ecosystem for the purposes mentioned above.
6. Your Rights and Choices
You have the following rights regarding your personal information:
• Access: View the personal information associated with your account. • Correction: Update or edit your account details. • Deletion: Currently, we do not support data deletion due to operational requirements. • Notification Preferences: Opt in or out of receiving notifications through account settings.
7. Data Retention
We retain your information for 5 years from your last activity on the platform. After this period, HUB Network may delete or anonymize the data unless longer retention is required by law.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including:
• Secure servers and encryption protocols • Access controls and regular security audits • Monitoring for unauthorized access attempts
Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be communicated through the "News" section of the platform. By continuing to use the HUB Network services after changes are posted, you agree to the updated terms.
10. Legal Compliance
This Privacy Policy complies with Vietnamese law and applies to all global users of the HUB Network platform.
11. Contact Us
For questions or concerns about this Privacy Policy, reach out to us at:
Email: global@1hub.network Address: Floor 3, D12, Giang Vo, Ba Dinh, Hanoi
This Privacy Policy is effective as of the date indicated above. By using HUB Network, you confirm that you have read, understood, and agreed to this policy.